Delivery

Where do we deliver to?

We deliver to ALL areas within the UK Mainland. For offshore UK islands please call 0800 195 98 97 as charges will apply.

Isle of Wight is free or charge, Isle of Man will carry an extra £9.00 fee but may take 2 - 4 days to deliver. Scottish Highlands is free delivery but can also take 2 - 4 days. AB postcodes can take 2 days to deliver.

All larger batteries which must be sent by pallet cannot be sent offshore, this includes Isle of Wight and Northern Ireland. Some postcodes of of higher Scotland may also be affected by pallet shipping, our team would call to inform you.

What does delivery cost?

Most of our online products include VAT and FREE Delivery to the UK Mainland only. We pay our couriers for a next working day service. Sometimes (although rarely) courier issues can delay parcels, so please allow up to 48 hours for delivery.

Larger Commercial & Marine batteries which need to be sent via pallet will incur an extra postal charge.

When will it arrive?

We normally dispatch our products at 4pm. Delivery is intended to be next working day, assuming you have ordered before 4pm Monday - Thursday. Friday orders will be delivered the following Monday. However, this could (although rarely) be affected by disrupted road transport networks, weather conditions, courier depot issues.

We cannot give a precise time of delivery, couriers can deliver between 9am and 7pm weekdays.

Deliveries will not be made on Bank Holidays.

If your parcel is more than 2 days late, please call us on 0800 195 9897.

Any changes to an address must be reported immediately as our couriers collect parcels 4 times a day. Please call 0800 195 9897.

Xmas and New Year 2016 / 17 Delivery Schedule

Our courier services collect dispatched products at around 4pm Monday to Friday

DateIs delivery available on this date ?
Thursday 22nd DecemberYes
Friday 23rd DecemberYes
Saturday 24th December (Christmas Eve)No
Sunday 25th December (Christmas Day)No
Monday 26th December (Boxing Day)No
Tuesday 27th DecemberNo
Wednesday 28th DecemberYes
Thursday 29th DecemberYes
Friday 30th DecemberYes
Saturday 31st December (New Years Eve)No
Sunday 1st Jan (New Years Day)No
Monday 2nd JanNo

BACK TO NORMAL DELIVERY ON TUESDAY 3RD JANUARY 2017

How do I track my battery?

We cannot give you a precise time on delivery. If your parcel is 2 days late then please call 0161 477 9800. We use 3 different courier companies to cope with our high volume of parcels.

Does the price include fitting?

Fitting is not included in the Buy Online price.

We provide delivery & fitting service around the North West of England, click here for more information and areas covered.

Returns

Any product found on receipt to be damaged must be reported to us immediately.

Call us on 0800 195 98 97 Free from UK Landlines (Monday to Friday 9am-5pm)

Warranties

In the instance of a warrantied product failing you must contact us where a replacement battery will in most circumstances be issued immediately by courier.

Our product warranties cover product replacement only i.e. we guarantee the product against physical failure for the duration of x years (usually 4).

We cannot exchange any flat (discharged) batteries. If an alternator or something electrical on the vehicle or application has drained the battery, this is not covered under warranty.

You must remove any tack or plastic plugs from at least one air vent before installation. These are in place for transit purposes only to prevent any leakage during transit.